Corro® Limited is a New Zealand registered company and Corro Pty Limited is an Australian registered company (together Corro, we, us, our).  

We respect your privacy rights, and we are committed to ensuring that we protect and deal with these rights in accordance with the New Zealand Privacy Act 2020 and the Australian Privacy Act 1988 (Applicable Privacy Laws).

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1. Introduction‍

This policy (Privacy Policy) sets out how we collect, use, store, and disclose personal information (information about an identifiable individual) that we collect in relation to our website at www.corro.co (Website).   It should be read in conjunction with our Website Terms of Use which can be found here.  

We will not use or share Personal Information that we collect except as set out in this Privacy Policy or otherwise as permitted or required by the Applicable Privacy Laws.  

This Privacy Policy does not limit or exclude any of your rights under the Applicable Privacy Laws.

By accessing our Website and/or providing your Personal Information to us, you permit us to collect, use, store, and disclose your Personal Information in accordance with this Privacy Policy. ‍

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2. Personal Information collected through your contact or interaction with us

We will collect Personal Information when you provide it to us directly through your contact or interaction with us via our Website.  This may include (but is not limited to) your name, email address, phone number, and details of any organisation or entity you are associated with. ‍

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3. Information that we collect automatically

We do not collect personally identifiable information from your use of our Website.  However we may collect information from your device to understand how you use our Website and improve its functionality.  This website information is collected by using cookies, collecting website use information, and third party analytical and tracking tools that we operate.

You may be able to disable cookies by configuring your browser settings.

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4. Use of Personal Information

We will only use and disclose your Personal Information in accordance with this Privacy Policy and the Applicable Privacy Laws.  The Personal Information we hold about you will only be used for purposes directly related to or necessary for our activities.  

We may use your Personal Information for reasons including, but not limited to:

• Providing our Website to you;
• Verifying your identity;
• Communicating with you, including providing you with information and/or responding to any correspondence from you;
• Customising our Website to suit your particular preferences and interests;
• Managing and improving our Website;
• Carrying out internal research and development;
• Analysing website usage, trends, and statistics;
• Performing our obligations under any contractual arrangements that we may enter into;
• Undertaking email marketing and/or supplying you with information which we think may be of interest to you (see section 9 below);
• Carrying out any other use that is authorised by you or is notified to you at the time of collection; and
• Otherwise as permitted by law.

We may use aggregated and anonymised information to improve and develop our Website.  This aggregated anonymised information is not associated with any individual and will not be used in a manner that would identify any individual personally.

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5. Disclosure of Personal Information

We do not sell, rent, or exchange Personal Information to any third party.

Certain limited forms of Personal Information (such as your name and contact details) may be disclosed to third parties for the purposes outlined in this Privacy Policy and for directly related purposes.‍

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6. Storage and security of your Personal Information

We will take reasonable steps to protect your Personal Information from loss or misuse, and against unauthorised access, use, modification, or disclosure.

Although your Personal Information will be primarily collected and processed in New Zealand and Australia, it may be stored outside of New Zealand and Australia.  If at any time we need to send Personal Information outside of New Zealand or Australia, we will take steps to ensure that existing contractual relationships are in place, or otherwise enter into a binding contractual relationship with an overseas party confirming that it will protect Personal Information in a way that provides comparable safeguards to those provided under the Applicable Privacy Laws.  ‍

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7. Retention of your Personal Information

We will retain Personal Information that we collect for as long as it is required for the purpose/s for which it was collected, or otherwise as required by law.

In most cases, once Personal Information is no longer required, we will securely destroy it or otherwise delete all identifying details so that only anonymised data is retained.‍

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8. Accuracy, and your right to access to your personal information

We will take reasonable steps to ensure that any Personal Information we collect or hold is accurate, complete, relevant, up to date, and not misleading. It is your responsibility to let us know if the Personal Information which we hold about you needs to be corrected or updated.

If you would like to request a copy of the Personal Information we hold about you, or to have it corrected, please contact us on the below details:

Email: hello@corro.co‍

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9. Communications from us

From time to time we may send you marketing communications.  If you do not want to receive further marketing communications from us, please use the “unsubscribe” link at the bottom of these email communications.  Please note than if you unsubscribe from marketing communications, we will still contact you with information relevant to your relationship with us. ‍

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10. Mandatory reporting of notifiable privacy breaches

If your Personal Information is involved in a privacy breach which we reasonably believe is notifiable or must be reported in accordance with Applicable Privacy Laws, we will inform the affected individual/s and notify the New Zealand Office of the Privacy Commissioner and/or the Office of the Australian Information Commissioner.‍

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11. Changes to our Privacy Policy

We may update this Privacy Policy from time to time.  The updated Privacy Policy will apply from the date that we upload it to our website.

Your continued use of our Website constitutes your acceptance of our updated Privacy Policy, and any Personal Information collected or held by us will be subject to the updated Privacy Policy. ‍

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12. How to make a privacy complaint

If you have any questions, concerns, or a complaint in relation to this Privacy Policy or the protection of your personal information, please direct them to our Privacy Officer at hello@corro.co

You may also contact the New Zealand Office of the Privacy Commissioner or the Office of the Australian Information Commissioner if you are unsatisfied with how we have handled your Personal Information, or your complaint.

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